Effective Date: May 10, 2025

 

Pitchgle ("we," "us," or "our") is committed to protecting the privacy and personal information of our users, clients, and website visitors. This Privacy Policy outlines how we gather, use, disclose, store, and protect your information when you engage with us through our website www.pitchgle.com, services, and communication channels.

 

All personal data collected is treated with the highest level of protection and in compliance with applicable legal regulations.

 

Accessing our website or services means you agree to the terms of this Privacy Policy. Those who do not agree with the terms are advised not to use our services.

 

Information We Collect

Personal information is collected through various channels, including interactions with our website, services, and customer support. Information types may include:

 

• Personal identification data: This may involve general contact details like your name, email ID, phone number, and other information required to communicate with you effectively.
   

• Business and professional details: Users may provide additional business-related information such as company name, job title, industry, and other data relevant to Pitchgle's lead generation and cold calling services.
   

• Payment information: When payments are made online through third-party payment gateways like Razorpay, Pitchgle collects necessary information such as billing addresses. Sensitive payment data, like credit card details, is processed securely by the payment gateway and is not stored by Pitchgle.
   

• Usage data: Information related to how users interact with the website and services is automatically collected. This includes IP addresses, browser type, pages visited, duration of visits, and other technical details.
   

• Cookies: Pitchgle uses cookies to enhance service delivery and improve user experience. Visitors will be notified and asked for consent through a cookie banner.

We make sure that our data collection practices align with all data protection laws, including the General Data Protection Regulation (GDPR), and process data in a lawful, fair, and transparent manner.

 

How We Use Your Information

Collected data is primarily used to improve the overall user experience and enhance the services provided by Pitchgle. Purposes of data usage include:

 

• Service delivery: Personal and business information enables us to customize our lead generation and cold calling services, ensuring efficiency and accuracy.
   

• Service improvement: Usage data is analyzed to improve website functionality, optimize performance, and enhance user interaction.
   

• Communication: User information is used to send updates, service notifications, promotional offers, and other communications to improve the customer experience.
   

• Legal compliance: Personal data may be used to comply with local and international laws, resolve disputes, and enforce agreements.
   

The lawful basis for processing data includes fulfilling contractual obligations, user consent, legitimate business interests, and compliance with legal obligations under applicable laws such as the California Consumer Privacy Act (CCPA) and GDPR.

 

Use of Cookies

 

Pitchgle uses cookies to improve website functionality, enhance user experience, remember your preferences, and monitor website performance.

 

• Essential cookies: These cookies are essential for helping the website function smoothly, supporting proper operation, and improving overall performance.
   

• Analytics cookies: These are used to track how users navigate our website and which pages are visited most often, helping us optimize the user experience.
   

• Advertising cookies: These cookies gather data to personalize marketing content and advertisements based on your browsing history.

 

Cookie choices can be managed via your browser settings, allowing you to either accept or block cookies.

 

Sharing of Information

 

Pitchgle does not sell personal data to third parties. However, information may be shared in specific circumstances as outlined below:

 

• Legal and regulatory compliance: Pitchgle may share personal information with law enforcement, regulatory bodies, or third parties to meet legal requirements or protect rights and interests.

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• With user consent: In some instances, personal data may be shared with third parties if users have explicitly provided their consent for such sharing.

 

GDPR (Article 6) permits data sharing when there is a legal obligation, user consent, or when it is necessary to fulfill a contract or to pursue a legitimate interest.

 

Data Retention

 

Pitchgle retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including any applicable legal and contractual obligations. Once data is no longer needed, it will either be deleted or anonymized to ensure privacy protection.

 

• Legal compliance: In some cases, we may need to store certain data for compliance with legal obligations, such as tax laws, audits, or regulatory requirements.

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• Business necessity: Data retention is also based on the need to provide ongoing customer support or resolve disputes.

 

Under GDPR (Article 5), data will not be stored in a personally identifiable form longer than necessary for the purposes for which it was collected.

 

User Rights Regarding Personal Data

 

As per data protection laws like the GDPR and CCPA, users are afforded several rights regarding their personal data. These rights include:

 

• Right to rectification: Users can request correction of inaccurate or incomplete information.
   

• Right to erasure: Users may request the deletion of their personal data under specific circumstances (e.g., when it is no longer necessary for the purposes for which it was collected).
   

• Right to restrict processing: In select cases, users can appeal the restriction of the processing of their data, for example, if they believe it is inaccurate.
   

• Right to object: Users have the right to oppose the use of their personal data for direct marketing or other valid interests.

 

Users can exercise these rights by contacting Pitchgle directly at contact@pitchgle.com.

 

Data Security

 

Pitchgle takes comprehensive technical and organizational measures to protect your personal data from unauthorized access, alterations, or exposure. These measures include data encryption, firewalls, access control, and secure storage practices. Despite these efforts, it is important to note that no system for transmitting or storing data can be completely secure.

In accordance with GDPR (Article 32), we have assessed the risks to personal data and implemented security measures to minimize those risks.

 

Children's Privacy

Pitchgle does not knowingly collect or process personal data from individuals under the age of 16. Our services are designed for professionals and businesses, and we do not intentionally target or collect information from children.

 

Under the GDPR, children under the age of 16 are required to have parental consent before their personal data can be processed. Therefore, if we become aware that a user under the age of 16 has submitted personal information without obtaining parental consent, we will take appropriate steps to remove the data.

 

Additionally, under the Children's Online Privacy Protection Act (COPPA), which applies in the United States, we do not collect, use, or disclose personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal data, we will take immediate steps to remove such information.

 

International Data Transfers

 

Your personal data may be transferred, stored, and processed in countries outside of your own, including countries that may not have the same level of data protection laws as those in your home country. In such cases, Pitchgle takes necessary measures, including the use of Standard Contractual Clauses (SCCs), to secure your data and maintain adherence to global data protection regulations like the GDPR.

 

Third-Party Websites

 

Some pages on our website might include links to external sites that are not operated by Pitchgle. We do not have control over how those sites operate or handle your information. Before engaging with any third-party platform, it's best to review their privacy policy to understand how your data may be used.

 

Updates to This Privacy Policy

 

Pitchgle may periodically update this Privacy Policy to reflect changes in practices or applicable laws. Users will be notified of any notable changes via email or through a prominent, visible notice on our website. The revised policy will be effective as of the indicated date.

 

As required by GDPR (Article 12), users will be informed of the changes in a clear and easily accessible manner.

 

Contact Us

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If you have any questions about this Privacy Policy or how your personal data is managed, feel free to contact us at:

 

Email: contact@pitchgle.com

 

We take the protection of your personal information seriously and are always ready to address any concerns.